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  • Shirley Kupenga

    I am having trouble turning on Cortana. I have followed everything it is required of me and still does not work. It worked when I first upgraded windows 10 on Monday 28-03-2016, but then when I restarted my laptop it didn’t work. Please help me with this..

  • After upgrading to windows 10 from I cannot access my previous files.

  • How do i uninstall windows ten. Most unfriendly system ever. There are millions of PC users that are not computer geeks. Why don’t you consult the system users instead of programmers when inventing new ways to screw uo my system.

  • I can’t sync pc to my microsoft is showing as temporary account and all my downloaded items are deleted after restarting the pc.

  • Microsoft Jigsaw and Microsoft Solitaire Collection were loaded on my computer when I bought it. I’ve uninstalled them both, and the Jigsaw won’t let me download new puzzles (it just closes the application), and solitaire won’t even open. I love playing these 2 games and I can’t use them. I paid for them with the Surface. Please help me fix this problem.

  • I don’t have the bluetooth driver. I have an Acer Aspire E-1 421. Updated to windows 10 and coud’t find the driver for bluetooth. When I go to settings – devices, there is no option fro bluetooth
    Any suggestion?

  • i cant hear any off my friends when im using the xbox app

  • how can I stop windows hello from down loading on my pc. I don’t like it don’t want it. it stops my fingerprint reader slows my pc way down and locks it up really pisses me off windows hello is junk. I paid a lot of money for this pc I don’t want that crap to stop its functions

  • windows updated my computer and now I cant play my Microsoft games. please fix it.

  • I upgraded Windows 10 yesterday and it has really messed me up. I have been using Microsoft Solitaire Collection and Magic Jigsaw Puzzles for several years but today neither of them will open. I cannot delete them nor reload them.

  • Margaret Sargent

    How can I remove read only from my word documents. Currently I am having to save then on the D: drive if I start something and want to come back to it later.

    • If you use MS Word 2016, 2013, 2010:
      Use Restrict editing
      1. Click Review > Restrict Editing.
      2. Under Editing restrictions, check Allow only this type of editing in the document, and make sure the list says No changes (Read only).
      3. Click Yes, Start Enforcing Protection.
      4. In the box that opens, type a password you’ll be able to remember, and then type the password again to confirm it. The password’s optional. But if you don’t add a password, anyone can click Stop Protection and edit the document.

      If you using MS 2007:

      1. Click the Microsoft Office Button then click Save or Save As if you have previously saved the document.
      2. Click Tools.
      3. Click General Options.
      4. Clear the Read-only recommended check box.
      5. Click OK.
      6. Save the document. You might need to save it as another file name if you have already named the document.

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